rosa.ocssolutions.com Issues

NOTE: This issue is now resolved.

We've been experiencing some stability issues with Rosa over the past few days. While outages have been brief, they have been more numerous that we would like. We are investigating now fo r a permanent fix and will update as soon as we have more information.

Some Network Routes Slow

NOTE: This issue is now resolved.

We have just been made aware through our monitoring systems that some network routes are running with higher than normal latency. This is causing websites to load more slowly served on some sections of our network. The upstream provider is working on this issue now and we don't expect it to last but for a few minutes until a fix can be implemented. Nothing appears to be down at the moment though and all services will continue to operate as normal, just a tad slower.

DoS Attack Today - Resolved

Today we experienced a large incoming DoS attack that affected some of our services. Some of our customers were unable to access services in certain parts of the globe.

It was necessary to block off a small portion of Internet traffic while the issue was being resolved with our upstream providers. They were swift in their response and worked diligently to resolve the issue as quickly as possible.

The situation is now resolved. We apologize for any inconvenience this may have caused.

Isolated Network Outage

NOTE: This issue is now resolved.

A few ISP's (particularly in the pacific northwest of the US) are having trouble accessing our network. Our network is up and functioning, and very little traffic is being lost due to this, but there are some outages being reported in some isolated areas.

We estimate less than 5% of the US is affected, and we are working with our vendors to ensure that they resolve this situation ASAP.

We apologize for any difficulty this is causing and do want to reassure you that nearly all visitors can get to your websites and services hosted by us.

atlantis.ocssolutions.com Hardware Problems

It appears atlantis.ocssolutions.com has developed a problem with its RAID controller. We are taking the machine down for emergency repair now. We will let you know on the forums in the Announcements section of any further updates. We expect the situation to be resolved within the hour.

zeus.ocssolutions.com Kernel Update

We discovered that zeus.ocssolutions.com needed a security update to its kernel as well, and we're applying that now due to the severity of the potential security risk. It will be back up momentarily.

dora.ocssolutions.com Reboot

We had to update the kernel on dora.ocssolutions.com to patch against the latest kernel exploit out in the wild. We will be rebooting it shortly as we feel the severity of the nature of this exploit is reason enough not to delay the patch deployment.

It should be down for no longer than 5-10 minutes when this reboot occurs.

Fortunately, none of our other shared hosting servers are affected by this issue.